“Conflict Resolution and Resilience in Veterinary Practice” by Deborah D. Ford, DVM, MA.

Dr. Ford graduated from Washington State University’s College of Veterinary
Medicine in 1979. She has practiced in general small animal practice here in the
Pacific Northwest ever since. Most recently, she developed a Behavior Medicine
and Counseling service at the Pend Oreille Veterinary Service in Ponderay, Idaho,
helping owners resolve canine dysfunction syndrome, feline inappropriate
elimination, and everything in between.
The call to expand her skill set in leadership, took her to Gonzaga University,
where she earned her Master’s Degree in Organizational Leadership in 2009. Dr.
Ford’s blend of practice experience and passion for integrating evidence-based
leadership strategies into veterinary practice led her back to WSU in 2010, this
time as a faculty member teaching elements of leadership in all four years of the
professional curriculum.
This evening she will address conflict resolution and resilience in veterinary
practice, and build a case for a designed approach to both.


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